About us
Behaviour Support and Training uses a Positive Behaviour Support framework so that we can understand the meaning of a person’s challenging behaviour and identify strategies to more safely and acceptably meet their needs. We are committed to working collaboratively towards achieving the goals of our clients.
Following our training to become Psychologists, our Directors completed further training with the Institute of Applied Behaviour Analysis. We hold full registration with the Australian Health Practitioner Regulation Agency (AHPRA), are Board-approved supervisors for Psychologists, and are approved providers under the National Disability Insurance Scheme and Medicare. We have also presented at National Conferences and seminars regarding Behaviour Support practices, and our clinical work in this area.
Sam McGowan
Psychologist / Director
It is a great day when I can assist someone to pursue their own goals, however incremental the steps towards change might be. I have 24 years experience working with people with disabilities who have challenging behaviour. Learning about my clients and their families and carers is tremendously satisfying.
I take particular interest in treatment integrity. That is, is an intervention being delivered the way it was agreed? I have observed during my career that many clients are subject to repeated assessment and intervention planning, sometimes with little evidence of the interventions being implemented. I am thus keen to assist organisations to develop practices that ensure optimal integrity of intervention.
I continue to participate in the reform agenda regarding restrictive practices, which has given me experience presenting my work to the Queensland Civil and Administrative Tribunal, the Public Guardian, and direct service providers. In 2011 I won the Minister for Disability Services Innovation Award. I have been a guest presenter to university classes. My work has been published in the International Journal of Positive Behaviour Support in 2017 and 2023. I am eager to continue to lead research in behavioural intervention.
I am also a wife, mum, and netball enthusiast.
Nicole Lahey
Psychologist / Director
I am driven to reduce the stigma associated with challenging behaviour use through working collaboratively to better understand and more effectively meet a client’s behavioural needs. I strive to improve a family's or team's capacity to support the person with a disability to have a fulfilling quality of life, as everyone should. Focal to this, is approaching each client as an individual with their own unique strengths, and utilising practical, evidence-based strategies to ensure movement towards achieving their goals.
I have 22 years experience working with people with disabilities, including 10 years as Team Leader of an Evolve Behaviour Support Service working with children for whom trauma and disability intersect. The impact of trauma and abuse on the lives of young people are widespread, and have implications for service delivery and support. Providing clinical support for children in care is crucial to increasing the efficacy of both therapy and behaviour support for the individual. This is where my passion lies.
When I'm not at work, I am a proud mother of two children, and enjoy spending time with family and friends, keeping fit, and travelling.
Isobel Tu
Behaviour Support Practitioner
As a Behaviour Support Practitioner and Psychology student, I am driven by the desire to make a meaningful difference in people’s lives. I am particularly passionate about working with young people with psychosocial disabilities to support their identified quality of life goals, whether that’s addressing challenging behaviours, increasing independence, or building meaningful relationships.
I take a person-centred approach in my work, tailoring strategies to each individual's unique needs and aspirations. Evidence-based strategies guide my work to effectively create real, sustainable change. I’m deeply committed to collaborating with all stakeholders (families, support workers and teachers) to achieve a well-rounded and consistent approach to behaviour support.
When I’m not working, I enjoy spending time with my family, getting outside for a bush walk or relaxing at the beach. I also love ending the day with a good Netflix series.
Jane Fisher
Behaviour Support Practitioner
I bring a unique combination of frontline operational training and executive-level commercial experience to behaviour support. With a Bachelor of Psychological Science and 15 years in executive consulting — six of them focused specifically on the disability sector — I understand the industry from every angle: strategic and systems-level, as well as hands-on and human.
Three of those years were spent working directly as a Support Worker while I trained toward becoming a Behaviour Support Practitioner, giving me firsthand experience of one-to-one caregiving in all of it's glory - the complexities, operational challenges, joys and rewards alike. That combination means my approach, plans, strategies and interventions are grounded in real, practical delivery - not just theory - and are deeply person centred.
I have a particular interest in mental health, and I enjoy the breadth of the work — from children through to adults — bringing the same curiosity and care to every person I support.
When I'm not at work I enjoy playing music, spending time with my nieces and nephews, walking on the beach and listening to podcasts.